The award recognises QIB’s efforts to enhance financial accessibility through its user-friendly QIB Lite App, a simplified multilingual version of its award-winning QIB Mobile App catered to provide accessibility and ease of use to workers
The award recognises QIB’s efforts to enhance financial accessibility through its user-friendly QIB Lite App, a simplified multilingual version of its award-winning QIB Mobile App catered to provide accessibility and ease of use to workers.
With features such as payment and transfer options, QIB empowers low-income customers of all backgrounds, fostering greater financial literacy and inclusion within communities.
“Understanding and fulfilling our customers’ needs through digital innovation is a top priority. The QIB Lite App is the result of such thorough research to comprehend the banking requirements of the workers’ community. Our goal is to encourage the adoption of digital banking and to ensure universal access to essential financial services,” said D Anand, QIB’s general manager (Personal Banking Group).
The QIB Lite App consolidates essential banking services into a seamless and intuitive platform, enabling customers to manage their finances conveniently and securely. From account management to bill payments and mobile recharges, the Lite App offers a comprehensive suite of services tailored to meet the specific needs of low-income customers in Qatar.
QIB is also enabling workers to access necessary funds quickly in case of unexpected expenses through its instant salary advance feature, offering support in managing their finances and improving their well-being.
QIB’s commitment to financial inclusion goes beyond traditional banking by addressing the specific needs of workers, a significant segment of Qatar’s population. The bank is committed to empower this segment with innovative and affordable financial solutions to manage their financial needs in Qatar and abroad, it said.
Through the QIB Lite App, the Bank enables both company-employed and domestic workers to access everyday banking services such as payments, transfers, and other financial services. Available in eight languages: Arabic, English, Hindi, Malayalam, Urdu, Tagalog, Bangla and Nepali, in all mobile stores with future plans to add other languages, the app ensures clear communication and accessibility, enhancing the users’ financial knowledge.
Additionally, QIB customises specific products and services for those facing financial vulnerability, prioritises financial education, and promotes inclusion as part of its corporate social responsibility and customer-centric approach.
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