Green Asia

DBS resume banking services following earlier outage


Citibank told CNA on Saturday that it experienced a “temporary outage” in its banking services and had started progressively restoring services. 

CNA has reached out to Citibank for a status update.

In its final update on Saturday evening, DBS said that all branches which were reopened had closed. 

Downdetector also showed spikes on Saturday in reports for WhatsApp, Facebook and Instagram, among others.

Some people on social media said they face problems using Meta’s social media platforms. Users in Sri Lanka, Cambodia, Indonesia, India and the United Arab Emirates posted on X to say they could not get on WhatsApp.

This is not the first disruption to hit DBS’ online banking and payment services.

After two disruptions in the space of about two months earlier this year, the Monetary Authority of Singapore (MAS) in May imposed on DBS an additional capital requirement

In May, DBS CEO Piyush Gupta apologised for the disruptions and said that a special board committee review would be completed “as a matter of utmost priority”.





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